Engagement Director – Upstream Lagos

More than 5 trillion ad impressions per year frustrate consumers and escalating use of personal data worries them. Upstream solves this problem of saturation vs. invasive targeting with our unique technology. Our marketing technology platform, MCS, processes big data, provides profound analytics in real time and uses machine learning algorithms to improve consumer purchase rates by 100% on average, adding more than $500 million to our clients’ revenues in 40 countries. 24 billion marketing messages have been exchanged through MCS with hundreds of millions of consumers in 23 languages. We’ve built the strongest knowledge base in the industry and the ability to drive better content, context and real-time adjustments that result in more convincing sales messages. We offer global coverage with offices in London, Redwood City, Rio de Janeiro, Singapore, Dubai, Athens, Bucharest and Rome.

Job Title: Engagement Director

Job Description

The position reports to the Head of Engagement Management. We are looking for candidates who are willing to relocate to Lagos, Nigeria. It is a key role liaising between the client and Upstream’s internal execution capabilities – ensuring the timely and successful delivery of complex mobile marketing campaigns throughout the world. This role is ideal for a candidate with high potential who wishes to be rewarded for outstanding performance, while having the opportunity to gain valuable international business experience on large mobile marketing projects.

Key Accountabilities

  • Partnering with clients to deliver strategic interactive solutions
  • Managing client relationships and expectations
  • Working with department managers to provide client deliverables
  • Ensuring the delivery of key projects on time and on budget
  • Developing technical and marketing concepts to meet client requirements
  • Negotiating contracts with clients and suppliers
  • Guiding strategic implementation of recommendations
  • Identifying and stewarding client/brand objectives and needs
  • Enthusiastically representing Upstream’s strategy and creativity
  • Liaising with worldwide partners
  • Preparing and defending business cases
  • Assisting with RFP responses and proposal writing

The position will be based out of Lagos, Nigeria with extensive travelling according to project requirements.

Desired Skills & Experience

Knowledge, Skills and Experience

The ideal candidate will be bright, ambitious, self-driven, hard-working and flexible, and have the following qualifications:

  • Excellent client-facing and internal communication skills
  • Able to perform under pressure and deliver results in a demanding and fast-paced environment that requires fresh thinking and innovation
  • Excellent written and spoken communication skills
  • Strong quantitative, analytical and computer skills
  • Very good educational background, preferably in a numerate discipline
  • Attention to detail
  • Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, mass psychology)
  • International perspective and culture

Other Key Considerations

  • 5+ year’s of work experience in the fields of consulting, marketing, telecoms or information technology
  • MBA or postgraduate business degree (or like experience) a plus
  • Experience with budget management and cost control
  • Business development or account management experience
  • Understanding of Mobile, Web, and online advertising
  • Marketing thinking and creative capability

Salary & Benefits

  • The opportunity to learn and grow in a world-class business environment
  • Exciting and challenging work at the cutting edge of marketing and technology
  • International career development prospects
  • Competitive remuneration and additional employee benefits

 

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