Engagement Manager (Nigeria) at Upstream

Upstream’s mission is to revolutionise the way companies market to consumers through cutting edge technology. This is an opportunity to collaborate with like-minded people in an environment that embraces individual differences and diversity.

Job description
The position reports to the Head of Engagement Management in the Mobile Operator Business Unit. It is a key role liaising between the client and Upstream’s internal execution capabilities – ensuring the timely and successful delivery of complex mobile marketing campaigns throughout the world. This role is ideal for a candidate with high potential who wishes to be rewarded for outstanding performance, while having the opportunity to gain valuable international business experience on large mobile marketing projects. The role involves:

    • Partnering with clients to deliver strategic interactive solutions
    • Managing client relationships and expectations
    • Working with department managers to provide client deliverables
    • Ensuring the delivery of key projects on time and on budget
    • Developing technical and marketing concepts to meet client requirements
    • Negotiating contracts with clients and suppliers
    • Guiding strategic implementation of recommendations
    • Identifying and stewarding client/brand objectives and needs
    • Enthusiastically representing Upstream’s strategy and creativity
    • Liaising with worldwide partners
    • Preparing and defending business cases
    • Assisting with RFP responses and proposal writing

The position will be based in Nigeria, with extensive travelling according to project requirements.
Benefits

    • The opportunity to learn and grow in a world-class business environment
    • Exciting and challenging work at the cutting edge of marketing and technology
    • International career development prospects
    • Competitive remuneration and additional employee benefits

Skills and Experience
Requirements
The ideal candidate will be bright, ambitious, self-driven, hard-working and flexible, and have the following qualifications:

    • Excellent client-facing and internal communication skills in English
    • Able to perform under pressure and deliver results in a demanding and fast-paced environment that requires fresh thinking and innovation
    • Excellent written and spoken communication skills
    • Strong quantitative, analytical and computer skills
    • Very good educational background, preferably in a numerate discipline
    • Attention to detail
    • Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, mass psychology)
    • International perspective and culture

Other Key Considerations

    • 3-6 years of work experience in the fields of consulting, marketing, telecoms or information technology
    • MBA or postgraduate business degree (or like experience) a plus
    • Experience with budget management and cost control
    • Business development or account management experience
    • Understanding of Mobile, Web, and online advertising
  • Marketing thinking and creative capability

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