Adexen Recruitment Agency is mandated by one of the independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide to recruit a customer service/ front desk executive.
This position is based in Lagos- Nigeria.
Company
Our client is an independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide
Job description
- Welcome visitors to the office; proactively handle admin tasks according to guidelines, ensure reception and office entrance is kept tidy.
- Provide customers with a brief explanation of the products and services the company offers.
- Have a good working knowledge of current and upcoming events in the organisation
- Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response.
- Screening calls as requested and routes them to the proper recipient, taking and relaying messages as needed.
- Oversees the distribution of incoming and outgoing mail.
- Maintain security by becoming familiar with surroundings
- Read and become familiar with administrative procedures and resources contained in the companys’ handbook
- Ensure adequate stock of office supplies and consumables process and deliver mail to the right people.
- Ensure subscription of daily newspapers and process invoices
- Provide administrative support to team and any other duties as assigned
Requirements
- A relevant tertiary qualification in social sciences or any related discipline
- 1- 3 years experience in a similar role
- Fluent in English Language (written and spoken)
- Excellent customer service skills
- Excellent communication and people skills
- Proficiency in Microsoft office
- Good presentation and negotiation skills
- A well-organized individual, who is meticulous and able to plan and prioritize activities
- Ability to perform well under pressure would be suited for this role
- Ability to work as an integral part of a team
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