Lead Administrator TIS-Storage at Wipro Ltd

Wipro Ltd. is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of over 150,000, serving clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com

 

Job Description

Mandatory Skills

Backup, NetBackup Backup

Desirable Skills

Tape Backup

Job Description

 

Key skills required for the job are:

 

  • NetBackup Backup(Mandatory)
  • Backup(Mandatory)
  • Tape Backup

 

As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.

Ensure proper communication and quick resolution as a crisis manager.

Responsible for Vendor Management and people management.

Drives day to day operations and work plan allocation/management.

Conduct periodic reviews with teams.

Weekly and monthly status reports to higher management.

Participate in business meetings with various stake holders.

Take corrective actions based on the customer satisfaction surveys.

Drive service improvement programs.

Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.

Effort estimation/reviews on need basis for new projects.

 

Minimum work experience:5 – 8 Years

 

Roles & Responibilities

 

“As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.

Ensure proper communication and quick resolution as a crisis manager.

Responsible for Vendor Management and people management.

Drives day to day operations and work plan allocation/management.

Conduct periodic reviews with teams.

Weekly and monthly status reports to higher management.

Participate in business meetings with various stake holders.

Take corrective actions based on the customer satisfaction surveys.

Drive service improvement programs.

Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.

Effort estimation/reviews on need basis for new projects.”

 

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