Jumia dispatch rider punches customer for rejecting an item (Video)

A video currently making rounds on social media shows a Jumia dispatch rider punching a customer for rejecting an item that was delivered to him.

A Twitter user, Quadri Olalekan who shared the viral video on the platform, wrote;

@JumiaNigeria Dispatch rider punched a customer who rejected a product on delivery cos it was diff frm his request, @JumiaNigeria claiming its a 3rd party company, on an order made on their website, below is the video of the rider and the customer

Watch video below;

Jumia has now responded to the allegation, the company wrote on their Twitter page saying the customer is now being attended to in order to resolve the issue. Jumia wrote;

Hi Quadri.
Thanks for the concern. The customer is currently being attended to in order to resolve the issue.
Thanks. Seyi

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