MTN Vacancies: Customer Consultant (Cross River, Lagos, Benue, Akwa Ibom, Abuja)

By
Information Nigeria
-

MTN Nigeria is the largest Telecom service provider in Nigeria
MTN is recruiting for
Job Title: Customer Consultant
Department: Sales and Distribution
Locations: Cross River, Lagos, Benue, Akwa Ibom, Abuja
Job Description:
MANAGE AND DEVELOP CHANNEL DISTRIBUTION RELATIONSHIP
INCREASE SALES/ACTIVATIONS AND PRODUCT PENETRATION
· Increase Loyalty – Build Relationship and Support Trade partners and Sub dealers
· Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers)
· Improve communication (To and Fro trade) – Call cycle time per territory(8-10 visit a day or as business requires)
· Link subs, retailers etc to Trade Partners and help nurture the relationship
· Identify, classify and support all players in channels of distribution – Database building. Weekly / monthly update
· Ensure MTN product availability in channel is >95% at all times – Weekly product availability report of all visited outlets during call cycles
· Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up – Weekly / monthly report
· Resolve all issues/queries with regards to activations, products and promotions
· Direct all channel participants to MTN identified growth area within your territory
MANAGE BRAND VISIBILITY WITHIN TERRITORY
IMPROVE STOCK MANAGEMENT IN CHANNEL
TRAINING SUPPORT/ INCREASE PRODUCT KNOWLEDGE
PROMO/EVENT SUPPORT
PREPARE REPORTS
· Counter competition – Timely feedback
· Initial report to Field Service Engineers on state of network in territory
· Provide weekly / monthly sales activity report
– Generate market intelligence report
· Target 65% visibility in the channel of distribution (Trade marketing team will measure)
· Target 65% space within each outlet (Trade marketing team will measure)
· Support all identified outlets with 100% merchandizing as appropriate and defined.
· 100% POS Distribution to all channels of distribution within 14 days of release
· 100% replacement of expired, damaged or obsolete materials within territory
· 100% removal of obsolete materials and messages
· Manage stock in channel and reports.
· Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within your territories
· Must obtain list of sim distribution by Trade Partners from Distributor Account Executives – Ongoing, Report weekly
· All such sub dealers and dealer branches must be contacted and stock receipt / movement verified / confirmed – Report weekly
· Obtain info on stocking from All visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.
· Advice Regional Sales Manager if there is need for focussed activity in territory to help move stock – As appropriate
· Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area. To be driven by Regional Sales Manager.
· On the spot training/coaching of all visited outlets in territory- 100% of all visited outlets in call cycle
· Informal training in shops on products, services and promotions being run by marketing ,channel or region
· Generate sub-dealer specific promo spec
· Support/manage events and promos
· Post promo evaluation
· Establish consistent channel standards – Branding as per channel recommendation.
· Increase brand awareness – Signage, POS distribution, visibility
Job Conditions:
Tool of trade vehicle provided Work is carried out mostly in the field
A valid drivers license (Extensive local travel) May be required to work extended hours/weekends
Reporting To: Regional Sales Manager
Required Skills:
4 years marketing experience:
2 years Sales & Marketing experience in a fast moving consumer goods(FCMG) environment
Employment Status : Permanent
Qualification:
A Bachelors degree Preferably in the social sciences
This vacancy expires on 5th July, 2010

RELATED ARTICLESMORE FROM AUTHOR

25 COMMENTS

  5. Am Dada joshua oladele,a second class lower division graduate of the university of ado ekiti in ekiti state.am from ijumu local government in kogi state. you can contact me on 08034826526.

  10. I am applying for a job in customer care unit of your establishment. I am a graduate of English language from Niger delta university. you can contact me through this number. 08032573157. Thank you

  16. I am a graduate of Business Management, University of Calabar. I’m interested in working with your organisation. I just finished my Youth Service. I reside in Uyo, Akwa Ibom State. My phone number is 08035469531. Thanks.

  17. I am graduate of Economics, Federal University of Technology, Yola. I am applying for any post that will suit my qualification. I reside in Abuja, i speak English and Hausa fluently. My phone number is 07061318004

  18. i wish to apply for your organization job. here is my CURRICULUM VITAE

    PERSONAL DATA:

    SURNAME: AMEH
    OTHER NAMES: JOSEPH ATTAH
    DATE OF BIRTH: 23RD APRIL, 1984
    SEX: MALE
    MARITAL STATUS: SINGLE
    NATIONALITY: NIGERIAN
    STATE OF ORIGIN: BENUE
    LOCAL GOVERNMENT AREA: OGBADIBO
    HOME ADDRESS: NO, 7 COURTYARD STREET,
    ROCK HAVEN, JOS

    CONTACT ADDRESS: MRS, CECILIA AMEH
    DEPT. OF ELECTRICAL/ ELECTRONIC ENGINEERING TECHNOLOGY,
    FEDERAL POLYTECHNIC, BAUCHI.

    TELEPHONE NO: 08065311005, 07037567246.

    E-MAIL ADDRESS: [email protected]

    OBJECTIVES: To work in an establishment where my administrative and organizational skill s will be maximally utilized, as well as facing new challenges in my career development.

    INSTITUTION ATTENDED WITH DATES AND QUALIFICATION:

    1. A.T.B.U STAFF SCHOOL, BAUCHI 1988-1991 – NUIRSERY

    2. FEDERAL POLYTECHNIC,
    BAUCHI STAFF SCHOOL 1991-1996 – FIRST SCHOOL
    LEAVING CERTIFICATE.

    3. IMMACULATE CONCEPTION
    SECONDARY SCHOOL, BAUCHI . 1996 -2002 – SSCE [NECO].

    4. UNIVERSITY OF JOS 2003 -2008 B.Sc.Ed [2ND CLASS
    LOWER DIVISION].

    SPECIAL SKILLS: Analytical ability:
    Ability to work under pressure and on longer hours. Working with minimum or no supervision, innovative.

    WORKING EXPERIENCE:

    1. BISHOP COLLEGE, JOS JULY 2008 – FEB. 2009
    POST: CHEMISTRY TEACHER

    2. G.S.S. AMASSOMA, BAYELSA STATE
    [ NYSC] MARCH 2009 – FEB. 2010.
    POST: CHEMISTRY TEACHER.

    HOBBIES: READING , WRITING, FOOTBALL AND LAWN TENNIS.

    REFEREES:

    1. MR. J. O. AMEH
    NATIONAL METALURGICAL DEV. CENTRE,
    P.M.B. 2116, JOS,
    PLATEAU STATE.

    2. DR. M. MANKILIK,
    HEAD OF DEPARTMENT
    SCIENCE AND TECH. EDUCATION,
    UNIVERSITY OF JOS, PLATEAU STATE.

    3. MR. GARBA MAMMAN [JP].
    NYSC
    SOUTHERN IJAW,
    BAYELSA STATE,

    4. DR. N. LONGBAP
    GUIDANCE & COUNSELLING DEPARTMENT,
    UNIVERSITY OF JOS,
    PLATEAU STATE.

  20. OLAJIDE, ADEYEMI JOHN

    Plot 27c Ajani Olujare Street, Alaka Estate, Surulere, Lagos.
    Mobile: 08027977178, 08055757629.
    E-mail: [email protected]

    OBJECTIVE: To strive for excellence and precision at all times, in all positions and circumstances, attaining professional distinction and proficiency.

    PERSONAL BIO DATA:

    DATE OF BIRTH: 9th December, 1982

    SEX: Male

    MARITAL STATUS: Single

    STATE OF ORIGIN: Kwara

    NATIONALITY: Nigerian

    EDUCATIONAL QUALIFICATION WITH DATE:

    2010 : Dream I T Computers, GGSS, Shaffa, Borno State.

    2004-2008: Olabisi Onabanjo University, Ago-Iwoye, Ogun State.

    2001-2003: Lagos State University, Epe Campus, Lagos State.

    1994-2000: Ijegun Comprehensive High School, Ijegun, Lagos State.

    WORKING EXPERIENCES:

     National Youth Service Corps 2009-2010
    Community Day Secondary School, Shaffa,
    Borno State.
    Experience — Economics Teacher.

     Nigerian Postal Service, Ago-Iwoye, Ogun State. 2008
    Experience — Administative officer.

     Alimosho Local Govenment, Ikotun, Lagos. 2003
    Experience — Personal Assistant.

    QUALIFICATION OBTAINED WITH DATES:

    Diploma Certificate in Oracle and Sun solaris. 2010

    B.Sc (Ed) Business Education 2008
    Second Class lower credit division.

    Diploma in Social Works 2003
    And Community Education
    Second class lower credit division.

    PROFESSIONAL QUALIFICATIONS:

    Nigeria institute of Management (In-View) 2010

    PERSONAL QUALITIES:

    Initiative, Innovative, Impeccable, Honest Character, Humility and Diligence

    COMPUTER SKILLS:
    Microsoft-word,
    Microsoft-Excel,
    Microsoft-Power point,
    Oracle 10g,
    Sun solars.

    HOBBIES:

    Reading, travelling, singing and watching football.

    REFERENCE:

     Mr. Adesina, B.A.
    Chief Accountant,
    Comet Shipping Agencies Nig Ltd
    Bisi Omidiora Str
    Apapa, Lagos.
    0803311437.

     Mr. Adio, A.I.
    Managing Director,
    Omoakin Nigeria Enterprise
    53 Ijagemo Road Ijegun, Lagos.
    0803323542.

  23. OMOROGBE,COURAGE IKPONMWOSA 6 Okundaye street,off uselu lagos road,uselu-shell,Benin city,Edo State. email:[email protected]
    Telephone No: 08050987195,07030530555
    Date of birth:1st November,1981
    Marital status:single
    Sex:Male Nationality:Nigerian

    OBJECTIVES:
    To strive for excellence & precision at all times,am all positions & circumstances attaining professional distinction & proficiency

    SCHOOL ATTENDED WITH QUALIFICATION
    ¤ University of Benin,B.Sc(Industrial Chemistry)2006-2008 ¤ University of Benin,Diploma in Industrial & Analytical chemistry,2002-2004 ¤ Paragon Comprehensive college,WAEC & NECO,1994-2000
    ¤ Olua primary school [iv],1987-1993

    WORKING EXPERIENCE: ¤ National youth service corps,DAY SECONDARY SCHOOL,Kataeregi,Niger state.2009-2010. experience:chemistry teacher
    ¤ New Beto group of school,kataeregi,niger state.2009-2010. experience:Administrative officer
    ¤ New Dawn table water in benin,Edo state.2006-2009 experience:production manager
    ¤ Orchard fruit drink company,Edo state.2005-2006 experience:Production department

    PERSONAL SKILLS: Good inter-personal skill,has ability to work efficiently &effectively in a team,can work under minimum supervision.integrity,honesty & strong analytical mind

    REFEREE’S
    ¤ Dr U.J Iyasele Chemistry dept. University of Benin
    Benin city,Edo state.
    08033883005
    ¤ Bar. Osaro ekhosu Osaro & Co Associate 15,Siluko road.
    Benin city,Edo state.
    08027468000
    ¤ Mr Peter kadiri Braimoh
    U.B.T.H,Benin city.
    Edo state
    08039099309