Ericsson Nigeria: Senior Account Manager Recruitment

Job Title: Senior Account Manager-00058588

The main responsibility of a Senior Account Manager is to secure sales within customer key accounts by
proactively finding business opportunities through daily contact with key customer stakeholders. The
Account Manager is responsible for maintaining an opportunity list and driving the sales of competitive
solutions and/or services (involving several Ericsson product areas, services and 3rd party products etc.
across all the Ericsson Business Units) through a consultative approach focusing on the customer
needs, for one or many accounts. The Account Manager will organize and drive the sales team from
identifying opportunities to closing deals, thereafter to ensure the handover of the deal/contract to the
delivery/supply side of the Ericsson organization, assure the CPM’s/CFR’s delivery/project execution
and handover from the project delivery/supply to the Ericsson Support organization (or Managed
Operations organization) and to assure the delivery of the support services (or managed services) as
contracted in the relevant service level agreements.

Demonstrate Management through Leadership
• Lead the Core 3 team (drive Core 3 way of working, Core 3 meetings etc)
• Think and act strategically
• Develop and support strategies to win and grow business
• Improve core 3 efficiency
• Build people leadership through self development – in accordance with the Ericsson Sales

Competence Model
Senior Account Managers must support or act as Key Account Managers to
• Achieve the Account financial targets and other targets
• Be accountable / responsible as ACR in Core 3 team and lead the Core 3 team
• Reuse best-practices and feedback to BUs regarding new market opportunities, solutions etc

Working Relationships
• Assigned Ericsson Customer/s
• Key Account Manager (if applicable)
• Customer Solution Manager & Contract Fulfillment Manager/CPM (Core 3)
• BUGS Service Sales Managers and BMUM Sales/Business Development Managers
• ESA and/or EAB Supply
• Ericsson Local Support & Service Delivery Manager
• BU Commercial Support Managers & BU Sales Managers
• Strategic Sourcing, Legal & Business Controllers and other business support functions

BSC Degree in Engineering or
equivalent (Communications,
Informatics or related
Telecoms/IT qualification) or
Degree in Economics/Business

Job Relationship Sales
Primary Location NG-Lagos-Lagos
Schedule Full-time
Deadline: May 1, 2012, 10:59:59 PM

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