Unilever Nigeria Plc: Customer Service Operations MIS Supervisor Recruitment

Unilever Nigeria Plc is seeking to fill the vacant position of Customer Service Operations MIS Supervisor.

Position: Customer Service Operations MIS Supervisor

Job Level: Experienced/Mid-career
Area of interest : Supply Chain
Location: Oregun
Country: Nigeria
Salary(per annum): 500K – 1M

Job Description

  • Weekly/daily generation of Customer replenishments and orders.
  • Drive CCFOT (Customer Case Fill On Time); and Customer Stock position through effective analysis of DBR (Demand Based Replenishment) tool.
  • Effective root cause analysis of service losses using standard CCFOT loss tree
  • Data Management of Key Distributors(KD) information ex Ultra.
  • Daily monitor and liaising with 3PL team and effective reconciliation and analysis of weekly service reports.
  • Coordinate generation of weekly extracts and reports to generate Out Of Stock(OOS), Prove of Delivery(POD),Goods in Transit (GIT) and KD sales out report for Management Information

Further information on job

  • Responsible for all MIS reporting activities in CSO.
  • Will be responsible for the weekly/daily order generation and management of customers orders

Minimum requirements

  • Minimum qualification is OND in any related field

Other Qualifications

  • At least 3 years experience in data analysis and reporting
  • Working Knowledge of Customer Order Management and Sales operations.
  • Must be proficient in use of Microsoft office tools especially Ms excel
  • Good written & spoken English
  • Ability to work without close supervision
  • Analytical Thinking
  • Willingness to work overtime including weekends.

Application closes 28 Aug 2012

Apply Now


  • Iam miss Okagbare Evelyn Eloho,I graduated from Delta state university with qualification Bs.c (Ed) in business Education.I here by apply for the post of customer service operation in your company. I will be very grateful if my request is considered.Here is my contact 08032749871

  • I, Uzor Kingsley Chibuzor humbly to apply for the post of customer service operation MIS supervisor in your company. I graduated from University of Nigeriia nsukka with qualifications in Diploma in Enviromental Protection and Management, and B.sc in Geography. I promise to discharge my duties effectively and efficiently. Sir, i will be very glad if my request is granted. 07031537848

  • I’m an ND holder in Business Administration holder, from a reputable institution in Nigeria and i will like to fill-in the possition of the customer service operator needed in your company. I have a higher knowledge and skill and computer literate and can work under no or little supervision and good work delivery is promised. You can contact me on my e-mail or by phone on 08182864364.

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