• Resolve customer queries and update customers on products and services and take ownership of any issue raised until resolution is achieved
• Achieve productivity performance standards set by the company
• Continually identify better ways of work and share this with the team and management as possible.
• Ensure customer satisfaction on every contact.
|IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.|