IBM Job: Customer Service Representative

 

Job IDGPS-0526397Job typeFull-time Complementary
Work countryNigeriaPosted08-Oct-2012
Work city– AnyJob areaOperations (all other)
TravelNo travelJob categoryOther
Business unitCRM PracticeJob roleGeneral
Job role skillsetGeneral
Commissionable/Sales-Incentive jobs onlyNo

Job description
• Resolve customer queries and update customers on products and services and take ownership of any issue raised until resolution is achieved
• Achieve productivity performance standards set by the company
• Continually identify better ways of work and share this with the team and management as possible.
• Ensure customer satisfaction on every contact.
Required
  • Bachelor’s Degree
  • At least 1 year experience in leadership, organization and communication skills
  • English: Fluent
Preferred
  • Master’s Degree
  • At least 2 years experience in leadership, organization and communication skills
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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