General Manager, Enterprise Technical Lead – MTN Nigeria

With over 42 million subscribers, MTN Nigeria is the largest subsidiary in the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call in Nigeria following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations in August 2001. Since our entry into the market, MTN has become an intrinsic part of Nigerian social and economic life, offering a wide range of products and services which act as a catalyst for fiscal and human development. We have also demonstrated our belief in Nigeria not only by investing billions of dollars in infrastructure and facilities, but by also investing in areas of need, thereby giving back to society. In May 2005, the MTN Nigeria Foundation was created to spearhead a robust corporate social responsibility agenda. MTN Nigeria subsists on the core brand values of the MTN Group, Leadership, Integrity, Relationship, Innovation and a Can do attitude. We also offer a unique Employee Value Proposition centred around the following five pillars

– Brand Strength
– Leadership Brand
– Investing in our Talent
– A Globally Diverse Culture
-Total Reward and Recognition

As we progress with our operations, MTN embraces a win-win ideology that will ultimately stimulate economic development and a vibrant, stable society.

Job Title: General Manager, Enterprise Technical Lead

Job Description

Location of the Job (Division): Enterprise Solutions

  • Monitor regulatory requirements and its impact on day-to-day product management.
  • MANCOM support of the enterprise strategy and other significant business unit
  • NWG, IS, Group Enterprise Business Unit
  • Multinational Companies and Strategic partnerships.
  • Work closely with ES Marketing Team to conceptualize, plan and develop products
  • Responsible for product support infrastructure (e.g. post sales, billing, collection..etc) and vendor management
  • Product Development and Engineering: drive and coordinate with Network, IS, helpdesk and customers support
  • Provide inputs to engineering planning and network teams to size up the technical specification, network, bandwidth, systems and hardware acquisition for new products, services and features development
  • Monitor and manage internal costs to ensure profitability vis-à-vis internal products’ and competitors’ pricing
  • Support in business case analysis together with GM, Enterprise Markets
  • Provide technical product expertise and advice to Sales and Marketing to ensure that activities and campaigns are attuned to resolving problems or meeting objectives in a cost-effective manner.
  • End-to-End technical support for ES customers (SME & Corporates)

Desired Skills & Experience

  • Business/Science degree with some commercial higher level qualification preferred.
  • Possession of post graduate degree (MBA ) will be an advantage
  • Minimum of15 years working experience
  • 10 years relevant industry experience with minimum of 5 years experience in business service delivery in Africa/ME region
  • 8 years managerial experience

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