Senior Manager, VAS, Data & Content Development – MTN Nigeria job

With over 42 million subscribers, MTN Nigeria is the largest subsidiary in the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call in Nigeria following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations in August 2001. Since our entry into the market, MTN has become an intrinsic part of Nigerian social and economic life, offering a wide range of products and services which act as a catalyst for fiscal and human development. We have also demonstrated our belief in Nigeria not only by investing billions of dollars in infrastructure and facilities, but by also investing in areas of need, thereby giving back to society. In May 2005, the MTN Nigeria Foundation was created to spearhead a robust corporate social responsibility agenda. MTN Nigeria subsists on the core brand values of the MTN Group, Leadership, Integrity, Relationship, Innovation and a Can do attitude. We also offer a unique Employee Value Proposition centred around the following five pillars

– Brand Strength
– Leadership Brand
– Investing in our Talent
– A Globally Diverse Culture
-Total Reward and Recognition

As we progress with our operations, MTN embraces a win-win ideology that will ultimately stimulate economic development and a vibrant, stable society.

Job Title: Senior Manager, VAS, Data & Content Development

Job Description

Review telecommunications market and contribute to the development of strategies for MTNN products and services, demonstrating an understanding of MTNN business strategies and needs of the customer.

Develop detailed plans in support of approved strategies, organizing required resources, monitoring and periodically reporting progress of plans.

Direct and provide a strategic framework for product managers to develop and manage new 3rdparty relationships, contracts, data services/features, content and application portals and messaging products.

Develop possible future scenarios of MTNN’s data, applications/content portals, VAS and messaging product portfolio by considering current and future business models and technologies, and determine combination of features and scenarios that will positively impact and satisfy customer’s needs and aspirations.

Identify and advise on new opportunities for MTNN to explore by providing products and services based on the evolution of technologies.

Design and develop new systems, products and services for multiple market segments, across the entire spectrum of customers addressed by MTNN.

Ensure market managers and the rest of the organisation are aligned with the evolution of the product and services roadmap based on new technologies.

Drive product and service delivery across the organisation in the medium to long term by agreeing and setting goals cross functionally.

Maintain in-life products and services.

Ensure full integration of quality management processes and their effective deployment on a day-to-day basis.

Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.

Provide performance data to support management decision-making.

Identify training and development needs of team members and manage skills enhancement programmes for the team to ensure enterprise sales targets are fully met.

Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Desired Skills & Experience

Education:
A first degree or post-graduate diploma in Marketing, Accounting, Business Administration or a related discipline
An MBA will have an advantage
A first degree or post-graduate diploma in Engineering and/or Design is desirable.
Training and certification in Project Management is desirable
Experience:
At least 12 years work experience of which includes:
5 years in advanced Business development, or Product Development and Management experience in a Telecommunications-related environment
12 months experience in managing Portals or data services development, or technical/technology partner management
3 years’ experience in advanced Project Management
3 years in co-coordinating a number of external agencies and suppliers at management level
2 years’ experience in dealing with senior stakeholders within an established organization

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