The Voice Engineer will be responsible for end to end maintenance of the Voice system. This individual will ensure high availability of the Voice service. He will ensure that interconnect links are up and maintain end user voice quality at levels that are at or above acceptable standards. This individual will also train the service desk team to enable them provide second level support to customers. He will ensure that call rates and interconnect rates are correct and up to date.
VOIP engineer must possess the skills and experience in SIP Server administration and management as well as must have competent experience in handling voice gateways and interconnects.
Desired Skills & Experience
- SIP Server Management and Administration
- Voice Gateway Management and Administration
- Interconnect configuration and Administration
- SIP Trunks
- VOICE Switch and Router Configurations and Administration
- Voice Security and QoS
- Reporting and Documentation
A good first degree in telecommunications, Computer Science, IT/Computer engineering or other related field with a minimum of 2nd class honours, Upper Division, from a reputable university
Certified and Experienced VOICE professional (preferred)