Client Coverage Manager – Standard Chartered Bank

Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world’s most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank’s growth in recent years.

With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank’s heritage and values are expressed in its brand promise, Here for good.

Job Title: Client Coverage Manager

Job Description

Primarily responsible for providing direct sales support on post origination activities like documentation, reporting, etc by engaging with client, CRC, legal, compliance, etc
Active engagement with client and also with the product partners to ensure high level of utilization of regular limits.
Work with the RM on a specified portfolio and jointly responsible for the revenue growth
Ensure high standards of hygiene (including OR, Portfolio management, Credit risk, etc) in the portfolio.

Key Roles & Responsibilities

ORIGINATION
Strongly assist the RM in origination by preparing pitch book, industry leads, etc.
Assist the RM and CA in preparing briefing notes for senior management visits.
Document the client meetings attended by preparing a call report via the CRM system
Ensure timely completion of account opening formalities of the client including collection of documents, signature verification etc., by liaising with cash operations & the CCM – Specialist teams.
Work in partnership with FM to setup FEDS/MUREX ID and ISDA request
Identify cross sell opportunities and work closely with relationship manager to sell full range of WB products and capture entire client value chain

CLIENT ON-BOARDING & DEAL EXECUTION
Assist the RM in liaising with Legal & Compliance, CRC and clients to resolve documentation issues like T & C deviations for standard documents.
Obtain approval for modification in standard documentation wherever necessary from appropriate authority.
Ensure documentation is completed and the limits loaded properly to ensure faster execution of the transaction.
Work with the CDD team to ensure eCDDs are created and renewed on time.
Seek approval from various authorities for release of trade offerings and release the deal in IMEX.

ACCOUNT MANAGEMENT AND PORTFOLIO QUALITY
Actively engage with client and also with the product partners to ensure high level of utilization of regular limits
Work closely with product partners for coordinating client training for non lending products. (Client training to be conducted by Product Partners.)
Track past dues and excesses in the portfolio meticulously and ensure they are regularized on time. Any exceptions to be highlighted to CA and RM.

Qualifications & Skills

Good university degree from reputable university
Strong Communication and people management Skills
Strong selling and negotiation skills
Strong Financial, analytical and writing skills.
Thorough understanding of the bank’s products and credit policies.

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption hs been granted, a certificate of exemption will also be required.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

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