Manager, Product Development, Mortgage – Standard Chartered Bank Job

Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world’s most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank’s growth in recent years.

Job description

• Manage product introduction and growth to ensure that consumer lending products remain relevant to customers
• Identify, plan and coordinate new product development programmes.
• Manage the continuous growth of existing portfolio of lending products by structured marketing and promotional strategies
• Substantially growing the mortgage portfolio in line with set economic profit targets

Key Roles & Responsibilities

• Innovate, develop, launch and manage secured and unsecured products, channels and services for target customers with a view to increasing overall CB business
• Proactively research target customers’ needs to identify opportunities for new lending products and services; review and monitor competitors’ product offerings to ensure a competitive edge for own product offerings
• Develop and co-ordinate marketing and distribution strategies for each product, including promotions, advertising, pricing and marketing development – in liaison with marketing and other stakeholders
• Track and analyze the performance of lending products against targets on regular basis and including justification and execution for re-pricing, in line with market conditions.
• Establish control mechanism to track and evaluate results of each advertising/marketing campaigns in conjunction with marketing department to ensure that objectives are achieved
• Self-Generation of new employer schemes for the Value stream
• Self-Generation of leads, solicitation and canvassing from assigned employer list to increase the portfolio
• Identifying potential and credible developers & projects, enlisting them as Approved Developer in the country and develop/strengthen real estate agents tie-ups to ensure achievements of set sales targets.
• Comprehensive performance management on the whole channel [people, systems & methods.]
• To develop and manage a Management Information System [MIS] for direct sales, including full reporting & tracking.
• To market bank customers and transfer competitor accounts to the Bank
• To achieve volume, margin, and fee income targets in order to contribute to the overall goals of the bank.
• To ensure that own area of operation is alert to Money Laundering & in Compliant to Groups Standards [including KYC requirements], and actively dispels Money Laundering/ fraudulent activities.
• To adhere strictly to the Bank’s Code of Conduct
• Work with Head, Mortgages to review product competitiveness and recommend amendments where necessary to ensure that the product meets customer needs and remains competitive

Qualifications & Skills

The following are required:

B.Sc Form Any Recognised University
A Good Knowledge of the Bank’s Products, Services And Policies.
Strong analytical and problem solving skills
Sales experience
Strong communication, Negotiation and Selling Skills
Assertive Personality
Presentation skills
PC literate
Excellent Interpersonal skills
Knowledge of the Mortgage business in Nigeria.

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

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