Keystone Bank Graduate Trainees Recruitment

Keystone Bank is a full service commercial bank wholly owned by the Asset Management Corporation of Nigeria (AMCON) and was granted banking license on August 5, 2011, by the Central Bank of Nigeria (CBN).

The Bank has met and exceeded all capital and capital adequacy requirements of the CBN and assumed the deposit liabilities, certain other liabilities and assets of former Bank PHB Plc, following the revocation of the erstwhile bank’s operating License by the CBN.

Job Position: Graduate Trainee Entry Level Recruitment

Job Description
To provide effective and efficient banking support services to customers before, during and after patronage.

Duties And Responsibilities:

  • Identify service improvement opportunities through interaction with customers and communicate improvement recommendations to the relevant functions
  • Perform other duties as assigned by the Supervisor/Unit Head
  • Build and consolidate pleasant relationship with the Bank’s Corporate customers and maintain good disposition towards all customers.
  • Ensure accurate processing of all transactions and maintain an accurate record of all activities and transactions

Key Performance Indicators:

  • Arithmetical Accuracy and efficiency
  • Customer satisfaction levels
  • Timely and accurate transaction processing
  • Timely generation of reports and updates
  • Timely generation/remittance of regulatory returns
  • Error free posting/processing
  • Internal Control exceptions and Corporate Audit Reports
  • Timeliness of service delivery to customer requests

Minimum Education Qualifications:

  • A good first degree from a reputable university ( Minimum of Second Class Lower)

Post Graduate Qualifications:

  • Not Required.

Professional Qualifications:

  • Not Required

Skills And Competencies:

  • Attention to Details.
  • Performance Under Pressure
  • Problem Solving
  • Satisfactory Customer Service Disposition
  • Oral and written Communication Skills
  • Banking, Insurance, and financial services knowledge.
  • Working Knowledge of Microsoft word, Excel and power point
  • Independent Minded.
  • Interpersonal relationship
  • Multi Disciplinary disposition
  • Multi tasking disposition

Application Deadline: 11th March, 2014

Click here to apply

2 COMMENTS