Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world’s most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank’s growth in recent years.
Department: Consumer Banking Market Sales
Work Location: Standard Chartered Tower, Emaar Square, Dubai
To provide professional Financial Market product service to Customers & Relationship Managers with a view to increase flows.
Segments Covered: Consumer Banking.
Region Covered : Africa For Execution.
Region Covered : Middle East as Back up for Execution
Key Roles & Responsibilities
Business Performance Management :
•Source appropriate Fixed Income instruments catering to Consumer Banking customers.
•Provide competitive pricing for Fixed Income RMs and customers.
•Execute FI transactions with approved external counterparties.
•Provide regular product training and support to RMs
•Maintain FI MIS and provide reports.
•Generate new business by working closely with RMs.
•Ensure FIS list are uploaded regularly on IConnect.
•Ensure FI deals are tracked and regular follow ups are conducted for pending trades
•Keep abreast of market conditions and market news and keep RMs educated
•Train RMs on Fixed Income Products
•Provide quality economic information to CB front liners and customers as part of education and promotion of Fixed Income.
Customer Service :
Ensure that customer queries in relation to Fixed Income are effectively handled with complete customer satisfaction
To maintain a professional service & high profile to enhance the reputation of the bank in the Fixed Income market
Compliance & Risk Management :
Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
Ensure compliance policies on an ongoing basis across the business.
Ensure full awareness of all policies relating to operational risk, sales processes, miss-selling, etc.
Manage and mitigate all operational, reputational and business risks.
Read, understand and comply with all provisions of the Group Code of Conduct.
Qualifications & Skills
University Graduate, Professional Banking & FX/FI Dealing.
Knowledge of consumer banking products.
Strong analytical, problem solving and decision-making skills.
Strong communications, negotiations skills, sensitivity to local cultural issues and interpersonal skills
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.