Product Specialist at Wakanow.com Ltd

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Wakanow.com is Nigeria’s leading online travel company that provides customers with everything they need to research, plan and purchase a trip locally and globally.

Wakanow.com offers travelers the cheapest available fares for flights, hotel reservations, airport pickups, visa assistance, vacation packages and many other travel services from a broad selection of partners.

Job description

  • Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.

  • Conduct research about new destinations in order to gain information on issues and amenities of interest to consumers.
  • Directs, coordinates, and participates in merchandising the travel products, such as airport pick up, accommodation, packaged or specialized tours, or vacation packages.
  • Keep up to date with any changes in the existing products.
  • Constantly carry out research to understand customer travel partner and popular travel locations.
  • Identify and present innovative and creative travel product solutions.
  • Specify market requirements for current and future travel products by conducting market research supported by research of customers and non-customers.
  • Must be able to offer specialist, professional and competitive travel product, which includes online bookings and tailor-made trips.
  • Manage the existing products and services and improvise business strategies to bring about developmental changes.
  • Identify the business and operational requirements based upon the business requirements and objectives of each product.

Skills and Experience

  • Ability to understand and interpret customer needs and fundamental trends within the industry

  • Ability to break down complex concepts in a clear and concise manner to champion opportunity with team members and leadership

  • Ability to drive a direct and indirect team to execute product strategy

  • You also must have excellent geographical knowledge of long haul and short haul destinations

  • Have the ability to prioritise workload, demonstrating good organisational skills

Education

  • Bachelor’s degree in Business Administration, Marketing or other related field
  • 4-6 years work experience

Click here to apply

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