FMC Technologies, Inc. is a leading global provider of technology solutions for the energy industry. Named by FORTUNE® Magazine as the World’s Most Admired Oil and Gas Equipment, Service Company in 2012, the Company has approximately 19,300 employees and operates 30 production facilities in 17 countries. FMC Technologies designs, manufactures and services technologically sophisticated systems and products such as subsea production and processing systems, surface wellhead systems, high pressure fluid control equipment, measurement solutions, and marine loading systems for the oil and gas industry.
This position is an intermediate level position able to take the basic skills and apply them with increasing independence. Individuals must be able to complete detailed work assignments, understand the components of project management related to the functional projects/tasks and independently establish work tasks in order to successfully meet customer expectations. To be successful in this role, it is critical to be able to think and act independently on assigned projects. It will be necessary to demonstrate an increasing ability to troubleshoot and solve problems and overall project challenges independently.
•Responsible for safe and high quality service.
•Attend relevant training courses related to specific discipline.
•Responsible to make sound technical decisions based on logical reasoning and analysis.
•Individuals in this position must demonstrate the ability to work with minimal supervision, having a strict adherence to procedures and processes technical and policy compliance.
Works independently to install, test and repair new and reworked FMC products (equipment and tools), ensuring no rig lost time for our customers while controlling expenses and maintaining FMC owned assets.
Ensures all equipment,
Prepares and completes Safety related documentation (Job Safety
Analysis, incident, and other required reports) consistently for the purpose of heightened safety awareness and accident prevention.
Understands and follows all FMC and customer safety requirements.
Proactively pursues safe work practices and participates in safety training.
Proactively pursues the attainment of new technical training and skills for the purpose of advancing and updating knowledge and competence.service tooling and spare parts are on location and ready to use by performing inventories and function-fit tasks prior to beginning each job.
Records critical information such as dimensions, weights, temperatures, pressures and flow rates to ensure assembly/system will work per design and procedure requirements.
Assists with the review of product testing, running and in some cases with assembly procedures.
Completes tasks in accordance with procedures and applicable codes and/or standards.
Provides “Project Support” as required, for all new projects which includes assisting with project Factory Acceptance Tests and Systems Integration Testing.
Establishes and maintains communication with Customer Representative on issues including job installation/testing procedures, equipment, tooling and spare parts requirements, equipment and tooling function-fit and critical technical data (dimensions, measurements, weights, temperature, pressures and flow rates).
Provides sales support through quality customer interface via excellent communication by ensuring the customer is fully informed of all aspects of the job before, during and after/successful and unsuccessful tasks. .
Handles customer comments, requests and complaints in a professional manner
Completes Field Non-Conformance Reports (FNCR) as product and procedural problems are encountered.
Ensures all quality issues and documentation (equipment and procedural defects) are communicated and sent back to FMC Service Management.
Completes Field documentation (Daily, Service, End-of-Well and other required reports) after the completion of each service job. Maintains technical information (Tally Book or other forms), readily available, to communicate general procedures, spare parts, critical dimensions as well as customer questions, concerns and complaints.
Skills And Requirements
•B.Sc. in Engineering: Mechanical Engineer preferred for Hardware TSP and Electrical and/or Electronics Engineering preferred for Controls/Topsides TSP.
•Typically 6+ months experience in a field service technician role.
•Requires intermediate knowledge of one or more of the following fields: Electrical, Subsea equipment, Hydraulic equipment, Mechanical equipment and tools.
•Analyze trends or deviations from standards.
•Proficient in applicable software applications
•Ability to read and understand drawings.
•Ability to perform basic mathematical calculations.
•Ability to use technical tools and instruments required to perform duties.
•Interpret job requirements and coordinate equipment needed.
•Strong written and verbal communication skills in English are important
•Ability to receive, interpret, understand, and respond to verbal messages and other cues in a clear and concise manner.
•Ability to work in a team-oriented environment is important.
•Ability to receive constructive feedback/coaching, and respond appropriately.
•Proficiently communicate ideas and concepts, developing the ability to persuade, influence, and facilitate problem resolution.
•Effective understanding and communication within diverse cultural environments is critical.
•Able to carry out root cause analysis on incidents and present report-outs to shift lead
•Safety & Integrity Role Model with demonstrated ability to positively influence others