Customer Care Rep at Reli Communication Limited

Job Type:

Graduate Job

• Refer customers request beyond his/her limit to appropriate authority

• Process customer care services and product request

• Make and receive calls on behalf of the organization

• In charge of the companies social media (Face book, twitter account etc.)

• Attend to customers inquiries/queries on company’s product promptly and efficiently

• Attracts potential customers by answering product and service questions

• Acts as the first point of contact on behalf of the organization

• Resolves product or service problems by clarifying the customer’s complaint

• Perform Any other job assigned by management

 

Skills Required

• Good customer service skills

• Good relations skills

• Good interpersonal skills

• Good problem solving skills

• Good documentation and record keeping

• Good reading and listening skills

• Good dress sense

Educational Qualification

• HND Graduate only (Minimum Lower Credit)

• Experience in customer care officer the consulting firm will be an added advantage

 

Click here to apply

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