The Consumer Protection Council (CPC) on Wednesday said MTN had complied with its directive to pay N1.85 million to an allegedly short-changed promo winner, Mr Omeje Fidelis.
“MTN raised a United Bank of Africa’s draft in the said sum in favour of the complainant on Thursday, Feb. 11, 2016 barely 24 hours after its receipt of the agency’s order,” a statement by the Deputy Director of Public Affairs of CPC, Mr Abiodun Obimuyiwa, said.
“Fidelis, in a telephone conversation, confirmed to CPC his receipt of the amount, disclosing that he received the cheque for the balance of his N2 million prize on Feb. 15, 2016,” the statement adds.
The statement said that CPC also received receipt of a settlement agreement made to that effect between the parties in the matter.
MTN’s decision to pay the complainant, according to the statement, is in consideration of CPC’s directive and MTN’s concern over the negative implications of the complainant’s claims.
It said CPC gave the instruction because of alleged lack of due diligence displayed in the verification of the winners of the N2 million category of the sales promotion.
Fidelis said he was called that he had won N2 million in the promo and was also invited to the presentation ceremony, which was done on Oct. 19, 2012 at the Nicon Luxury Hotel, Abuja.
Fidelis said that during the ceremony, he was presented with a dummy cheque of N2 million with his name on it, interviewed and paraded as a winner of the amount. But he was surprised to receive another call from MTN line 180 after the much publicised dummy presentation ceremony that his winning was N150,000.
“MTN, in its response to the council’s intervention, denied the claim, saying that Fidelis was informed from the beginning of its communication that his winning was N150,000.
“MTN said the complainant deceitfully presented himself when winners in the N2 million category were called forward on the day of the prize presentation.”
The News Agency of Nigeria (NAN) recalled that CPC, in order to determine the claim of the telecommunications firm, demanded for the call data of the communications between both parties but MTN was unable to produce them. The Council, therefore, mandated MTN to pay Fidelis the sum of N1.85m.