UTME candidates complain about system failure at examination centers

The ongoing University Tertiary Matriculation Examination (UTME) on Monday in Yenagoa did not go well for some candidate as there were complains about the system failure they experienced during the examination.

A correspondent of the News Agency of Nigeria (NAN), who went round some centres, reported that the first session of the examination on Monday started at 9.00 a.m. instead of 7.00 a.m. as scheduled.

The candidates described the Computer Based Testing (CBT) mode as hectic.

They said they were not happy over the system failure and difficulty they experienced in logging into the JAMB website.

CBT centres visited were Linnet Paul Innovation Institute in Etegwe, Kings and Queens College Centre 1 and 2, Yenagoa Local Government Area and Imiringi Centre in Ogbia area, among others.

Paul Izibeloko, a candidate at the Kings and Queens College Centre 1 told NAN shortly after his examination that the major challenge was system failure and poor internet connection.

Izibeloko, who participated in the first session, said it was difficult for him to log-in into the website due to the system hanging.

At Linnet Innovation Institute centre, Miss Mary Perezi said the examination process was stressful as she waited too long for her batch to take turn.

“The examination processes are worrisome starting from the day one when you buy the form, up to the time of writing the examination.

“It has not been easy waiting for one’s turn since morning.

“The JAMB officer said that I will be going for the third session.

“The third session is fixed for 4.00 p.m. So it is hectic indeed,” she said.

Mr Lemo Suleiman, the Supervisor at Linnet Innovation Institute centre told NAN that there were 250 computers for the examination in the centre.

“System malfunctions can happen due to one reason or another.

“Those faults are not from JAMB officers; we have engineers on ground; they have been helping us to fix some of the system immediately any fault is discovered.

“The examination has been smooth and hitch-free here; no security threat and the candidates well behaved.

“We conducts three sections daily, that is 7.00 a.m., 12.00 p.m. and 4.00 p.m.,” Suleiman said.


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