From NaijawebVirgin is recruiting for a Passenger Profiler and Team Lead, Passenger Profiler, who will be reporting to the Head of Security. The candidate will be responsible for providing ongoing support to Customer Service Agents.
Provides ongoing quality assurance, in matters relating to passenger profiling, ensuring that correct passenger profiling procedures are maintained to mitigate risks to the airline and other passengers emanating from potential terrorists posing as passengers.
Also ensures that fines for Inadmissible passenger are kept to a minimum.
Key Accountabilities:
Supports the Head of Security to ensure that correct passenger screening procedures are implemented and maintained at all times
Provides ongoing quality assurance, through means of regular supervision and interaction with his team of profiling agents and Customer Service Agents (CSA’s).
Provides ongoing risk assessments, resulting from passenger screening
Mobilises and harmonises the “Profiling Team” in support of the HOS in the achievement of mitigating risks emanating from passengers and also by ensuring the fines from Inadmissible passengers are kept to a minimum
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