From NaijawebMtn nigeria jobs, mtn nigeria vacancies, jobs in mtn nigeria, mtn nigeria recruiting for customer care agents MTN NIGERIA is recruiting for Customer Care Representatives.
Working in the Customer Relations Department and reporting to the mtn nigeria Customer Care Supervisor, the ideal mtn nigeria customer care candidate must possess a first degree and 1 – 2 years relevant work experience in the service industry.
Candidates for the job in mtn nigeria will have extended work hours including shifts and weekends. The mtn nigeria customer case positions are based in Lagos, Enugu, PH, Asaba, Abuja, Kano and Kaduna.
The main responsibilities for the customer care representatives include:
Identify and resolve mtn nigeria customer queries effectively and efficiently, whilst maintaining the acceptable service quality standard
Follow through on mtn nigeria customer queries ensuring prompt resolution and feedback
Escalate and route mtn nigeria customer issues to the relevant process operators
Perform necessary system transactions related to mtn nigeria customer request
Document actions taken to resolve client problems.
Generate periodic reports and other ad-hoc reports as requested by team lead
Combine mtn nigeria customer care, sales, and routine administrative tasks
Generate funds from sales and render after sales support service
Handle cash and ensure correct amounts paid
Collect mtn nigeria customer phones for warranty repairs
Deadline for the job in mtn nigeria is 26th March 2009.
Click on links below for city/region applying for.EAST LAGOS NORTH


  1. i would like to work with mtn Nigeria,i am an undergraduate of the department of masscom in lasu,nd also has a certificate in basic presentation from the federal radio corporation of Nigeria,i would like to work as a customer care agent.thank you

  2. I am a graduate of Geography and Regional Planning from O.O.U and also posses N.D in Estate Management from Osun State College Of Technology,Esa Oke. I would wish my dream come true if i could be employ by GLOBACOM or ANY other communication company.08055758716 08030790434

  3. i am a graduate,from tai solarin college of education ogun state,i read english / yoruba language.i hav Diploma in computer.i wish to work with you in order to achieve my aim as one of your customer service attendant.

  4. i hereby apply for employment in your reputable organisation. i have Bsc in
    Economics from university of Abuja.

    i have 4 yrs experience in banking sector at different department.
    my phone no is 08035887719

  5. I like to assume a challenging role in your focused establishment. This will enable me to apply my learned and acquired skills. I have a b.a in history and strategics studies with a 2nd class from Unilag.

  6. I like to assume in the customer care department of any of the telecommunication department. This will enable me to apply my learned and acquired skills. I have a b.a in history and strategics studies with a 2nd class from Unilag.(MTN, ETISALAT,GLO,ZAIN)

  7. Am a gratuate from Abomey Calavi University in Benin Rep. Right now, am a professional French Teacher in Lagos. Would like to work with MTN Network or any companies that need a bilingual person. Thanks.

  8. Am a Graduate of olabisi onabanjo university Ago-iwoye Ogun state. I studied industrial and Labour relations from the faculty of social science with second class upper Division. Have completed My National Youth service Programmed in Feburary 2009. Am Applying for the post of Customer service Representative in your organization. I will be grateful if My application is favorably considered in your Management.This is my mobile Number 07065680041

  9. Am chinedu iroegbu, Ond holder in computer science delta state poly ozoro. I love working in a public firm were I express my good manner of interaction..have worked as a receptionist and more.. Pls I will welcome a call from you to grand my offer. Thanks. 07034361790

  10. my names are umolo josephine,am a H.N.D holder,i graduated from I.M.T Enugu Nigeria,i read Electrical Electronics Engineer,am an ex copper.i will be grateful to work with mtn or glo,this are my numbers 08160479093 08038776924 i will be please to receive a call from you.thanks.