An artificial intelligence lawyer has managed to overturn 160,000 parking tickets in London and New York City.
The AI which is known as “the world’s first robot lawyer” is said to have saved users an estimation of £2.9 million.
The chatbot was launched 21 months ago,and is the brainchild of a 19 year-old British student and self-taught programmer, Joshua Browder.
Browder created the DoNotPay website by scanning thousands of documents released under the Freedom of Information Act, under the guidance of a traffic lawyer.
The website uses a simple chat-based interface to guide users through a range of basic questions to establish if an appeal on their parking ticket is possible.
The Stanford University student’s site has won an impressive 160,000 of the 250,000 cases that it has taken on so far.
These include queries on whether there were any visible parking signs at the location where the ticket was given.
The AI lawyer then guides the user through the lengthy appeals process.
Browder said he created the service because he thought the people getting parking tickets were the most vulnerable in society being exploited as a revenue source by the local government.
Browder tweeted an email he received from a happy customer who successfully contested a parking ticket from Bromley council.
It always brightens my day to receive these emails. I wish the local governments would just follow the rules pic.twitter.com/1gz6NjYSs3
— Joshua Browder (@jbrowder1) June 26, 2016
Browder is hoping to offer the service in other cities after it being a success in London and New York.