How Etisalat Reacts to Comedian Julius Agwu’s N100m Lawsuit

Must Read

12-Year-Old Girl Dies Of Coronavirus In Belgium

A 12-year-old girl confirmed coronavirus (COVID-19) patient has died in Belgium, health officials announced on Tuesday.According to a government...

Sierra Leone Records First Case Of Coronavirus

Sierra Leone has recorded its first case of the new coronavirus.The government made this known on Tuesday, making it...

Coronavirus: US Regulator Approves Chloroquine For Emergency Treatment

The United States Food and Drug Administration (FDA) has approved the use of chloroquine and hydroxychloroquine alongside some other...

Coronavirus: Sultan Slams Muslim Clerics For Misleading Followers

Sultan of Sokoto, Muhammad Sa’ad Abubakar, has slammed some Islamic clerics over their non-adherence to instructions by experts on...

COVID-19: Lockdown By Buhari Is Legal, Says Osinbajo

Vice-President Yemi Osinbajo says the lockdown order by President Muhammadu Buhari on the federal capital territory (FCT), Lagos and...

Etisalat Nigeria has reacted to Julius Agwu’s seven-day ultimatum that it should compensate him with the sum of N100 million or risk legal action over “alleged unlawful and unjustified blocking and/or swapping” of his Etisalat GSM phone number 08189555555.

comedian_julius_textAccording to PM News, an e-mail from Etisalat’s Public Relations Manager, Chineze Amanfo, has been sent in response. It stated that contrary to reports making the rounds, a SIM swap was performed on the said line after the requester provided the company’s customer care executives with necessary SIM replacement information, in accordance with laid down NCC regulations and process for SIM swap.

“Subsequently, upon a report made at our office by Mr. Agwu that he is the owner of the line and did not authorize anyone to swap it, our customer care executives promptly restored the line, as well as the airtime lost during the swap process.

“Etisalat Nigeria is currently carrying out an internal investigation into the SIM swap incident and will refer the matter to the appropriate agencies for further investigation as may be necessary.

“We wish to assure the general public that Etisalat Nigeria is committed to the protection of the rights of its subscribers and to continue to provide value adding services to its customers.

“We will spare no effort to unravel the circumstances surrounding the alleged unauthorized SIM swap while encouraging our customers and the general public to protect their personal information at all times,” the e-mail said.

It would be recalled that Julius Agwu had demanded compensation through his lawyer, Festus Keyamo, on November 26, 2013. He pointed out the loss of business opportunities and the inconvenience experienced by him during the period in an ultimatum letter to Etisalat Nigeria.

- Advertisement -

1 COMMENT

  1. I pity this good for nothing network called etisalat. What is the essence of data captured during SIM registration?. They mean you can just go to the bank with someone’s account details and collect money from his savings?. No ID card to prove d person’s identity. Even the picture captured during sim registration and u just swaped somebody’s number. This is fraud and they should pay for it

LEAVE A REPLY

Please enter your comment!
Please enter your name here

More Articles Like This

- Advertisement -